Terms of Service

1. Acceptance of Terms

By accessing or using the Conceptual Health platform, NexusOrb application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Services. These Terms constitute a legally binding agreement between you and Conceptual Healthcare Corporation ("Company," "we," "us," or "our"), a corporation organized under the laws of the State of Florida.

2. Account Responsibilities

When you create an account with us, you are responsible for:

• Providing accurate, current, and complete information during registration
• Maintaining the security of your authentication credentials, including biometric and PIN access
• All activity that occurs under your account, including activity on linked devices (up to 4 devices per account)
• Immediately notifying us of any unauthorized use of your account or any security breach
• Ensuring that your use of the Services complies with all applicable laws and regulations

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms or engaged in fraudulent or harmful activity.

4. Intellectual Property

All intellectual property rights in and to the Services are owned by Conceptual Healthcare Corporation. This includes, but is not limited to:

• The Conceptual Health (CH) Master Equation — CH = (S x Sp)^C x (T + E)^p x (ER x RS)^(C/3) — which is patent-pending under U.S. Provisional Patent Application No. 63/921,717
• The proprietary 8-axis health assessment model (PO, NM, ER, SC, RS, ES, TA, PV) and all associated axis definitions, scoring algorithms, and normalization methods
• The Conceptual Mastery (CM) metric and its computational methodology
• The 28-rule temporal decay engine and bracket-mapping system
• The NexusOrb name, logo, 3D orb visualization, and all associated branding and trade dress
• The Conceptual Health name and registered trademark
• All software, source code, algorithms, designs, and documentation

You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works based on the Services or any of our intellectual property without our prior written consent.

5. Franchise Terms

Conceptual Healthcare Corporation offers franchise opportunities for healthcare professionals and organizations. Franchise operations are governed by a separate Franchise Disclosure Document (FDD) and Franchise Agreement, which contain the complete terms and conditions of the franchise relationship.

These Terms of Service apply to all franchise operators' use of the NexusOrb platform and associated technology. In the event of a conflict between these Terms and the Franchise Agreement, the Franchise Agreement shall govern with respect to franchise-specific matters. For franchise inquiries, please visit our franchise opportunities page.

6. User Content & Data

You retain ownership of all health data and content you provide through the Services. By using the Services, you grant us a limited license to process, store, and transmit your data solely for the purpose of providing the Services to you. We do not claim ownership of your health data.

You are solely responsible for the accuracy and completeness of the health information you provide. You agree not to upload or transmit any content that is unlawful, harmful, threatening, abusive, or otherwise objectionable.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONCEPTUAL HEALTHCARE CORPORATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services, including health scores, AI-generated insights, or wellness recommendations
• Unauthorized access, use, or alteration of your transmissions or content
• Any decisions made based on information provided through the platform

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Okaloosa County, Florida.

You agree to waive any right to a jury trial and to resolve disputes on an individual basis, not as part of any class or representative action.

9. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately. You may terminate your account at any time by contacting us. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date and, where appropriate, providing additional notice through the platform. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.